Privacy Policy

At White Rock Holiday Homes, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you book or stay with us.

1. Information We Collect

Personal details: name, email, phone number, passport/ID details.

Booking details: dates of stay, property reserved, payment information.

Communication: messages, emails, and feedback you provide.

2. How We Use Your Information

To process and confirm your booking.

To comply with local regulations (e.g., DTCM guest registration).

To communicate with you before, during, and after your stay.

To improve our services and guest experience.

3. Sharing of Information

We may share your details with government authorities (Dubai Tourism, DTCM) as legally required.

Payment details are processed securely through trusted providers and are never stored by us.

We do not sell or rent your information to third parties.

4. Data Security

Your personal information is stored securely and accessed only by authorized staff.

We use encryption and industry-standard practices to protect sensitive data.

5. Your Rights

You may request access, correction, or deletion of your personal data.

You may unsubscribe from marketing communication at any time.

6. Cookies & Website Usage

Our website may use cookies to improve user experience and track performance.

You can disable cookies in your browser settings.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us